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Shipping Policies

Éclat by Toleen – Shipping Policy

Last Updated: August 2025

At Éclat by Toleen, we take pride in delivering your jewelry quickly, securely, and beautifully packaged. Below you’ll find all the details on processing, shipping rates, and delivery.


Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Custom or pre-order items may require up to 7 business days. This will be noted on the product page.


Shipping Rates & Delivery Times

📦 Domestic (U.S.) Shipping

  • Standard Shipping (3–7 business days): $4.99Free on orders over $75

  • Expedited Shipping (2–3 business days): $9.99

  • Overnight Shipping (1 business day): $19.99

🌎 International Shipping

  • Flat rate of $14.99 for most countries.

  • Delivery time: 7–21 business days (varies by destination and customs).


Order Tracking

  • A tracking number will be emailed to you once your order ships.

  • Tracking updates may take up to 24 hours to appear.


Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, and fees, determined by your country’s customs office.

  • These charges are not included in the product or shipping price and are the customer’s responsibility.


Packaging

Every order comes in luxurious Éclat by Toleen packaging in cream, blush pink, and gold, perfect for gifting or treating yourself.


Lost or Delayed Shipments

  • We are not responsible for carrier or customs delays.

  • If your package is lost, contact us at [your email] so we can assist in resolving the issue with the carrier.


Questions?

📧 shop.eclatbytoleen@gmail.com
📞 [your phone number]